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Kostum FAQ
Answers to your questions
Do you sell your products directly to individuals?
Topic : Order
No, because all our gates are installed by professional fitters who take measurements and then offer you a quote including installation and motorization if necessary.
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All Kostum gates can be motorized. The type of motorization depends on several factors: swing or sliding gate, weight and dimensions of the gate... Taking these characteristics into account, Kostum installer partners will determine the most efficient and suitable motorization for your needs.
And because Kostum adapts to your lifestyle, you can motorize your gate later, after installation.
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Important information
Before contacting our Customer Service, please first contact your installer, who is your first point of contact for any request regarding your Kostum equipment.
If you have already contacted your installer and your problem persists, you can proceed to our contact form.
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