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Kostum FAQ
Answers to your questions
How do I maintain my gate?
Topic : Maintenance
How do I maintain my aluminum gate, fence, or railing? Routine maintenance of lacquered aluminum consists of simply washing with water and a mild detergent (pH between 5 and 8), followed by rinsing with clean water and wiping with a soft, non-abrasive, absorbent cloth (abrasive sponges should be avoided). This operation should be performed 2 to 3 times a year depending on the aggressiveness of your environment. Make sure there are no areas where water can accumulate and that the drainage holes are clear.
Are there regular checks to be carried out for my gate?
Topic : Maintenance
For regular maintenance of your gate, refer to the maintenance manual provided by your installer. You can also consult the product maintenance page.
Didn't find your answer?
Need help?
All Kostum gates can be motorized. The type of motorization depends on several factors: swing or sliding gate, weight and dimensions of the gate... Taking these characteristics into account, Kostum installer partners will determine the most efficient and suitable motorization for your needs.
And because Kostum adapts to your lifestyle, you can motorize your gate later, after installation.
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Important information
Before contacting our Customer Service, please first contact your installer, who is your first point of contact for any request regarding your Kostum equipment.
If you have already contacted your installer and your problem persists, you can proceed to our contact form.
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